Administration

Our Reception and Administration volunteers are often the first point of contact for visitors, supporters, and members of the public. They play an important role in helping the hospital run smoothly by providing a friendly welcome and supporting our staff and volunteers with a range of day-to-day administrative tasks.

Reception is staffed Monday to Saturday, 9am – 3.30pm, with morning and afternoon shifts available during the week and a morning shift on Saturdays.

As part of the team, you may assist with:

• answering phone calls and responding to general enquiries
• managing emails and directing enquiries to the appropriate people
• greeting visitors and supporting volunteers and staff
• processing merchandise sales and payments
• preparing documents, bookings, and general office administration
• helping keep the reception area organised and welcoming.

Full training and ongoing support are provided, so you’ll have everything you need to feel confident in the role. If you’re comfortable using a computer and Microsoft Office applications, enjoy helping people, and like working as part of a friendly, supportive team, we’d love to hear from you.