Merchandise

We sell a variety of merchandise through our online shop as well as at markets, community stalls and other events that we attend.

There are a variety of roles and tasks within our merchandise team:

Merchandise Coordinator  

Product Design & Review 

• Research & source new product as needed,
• Review how well existing products are performing e.g., total sales; cost vs benefit etc.

Order Processing & Management 

• International: liaise with overseas customers by email, regarding postage and payment options before forwarding orders to administration for packing and posting
• Domestic: forward orders to administration for packing and posting
• Administration: update order handling procedures as required

Online Store 

• Manage content, load new products to the website including physical and virtual and third-party providers
• Virtual Products such as, Goodwill Wine, E-cards, My Giving Circle, etc
• Identify, develop and manage opportunities for new products
• Product Promotion via the website and Social Media Coordinator
• Budget and Planning in conjunction with the Promotions Coordinator

Purchasing Coordinator 

• Re-ordering of existing product as required
• Liaise with Merchandise Coordinator and Stock Control Coordinator
• Obtain quotes and manage new versions of existing products e.g., books, apparel and so on
• Coordinate annual Calendar and Christmas Card production in liaison with our Graphics team

 Stock Control  

• Manage receipt and storage of all orders
• Monthly stock-take and reporting

If you feel that you would like to help out in this area or have experience in merchandise and or stock control, we would love to have your assistance within the team.